LifeCare Dental

Perth City

9221 2777

Kingsway

9409 3619
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Book Appointment

For Patients

Information to help your time at LifeCare Dental run smoothly
Whether you’re making your first appointment with us or you’re a regular visitor, we want your experience at our dental clinic to be a positive one. Our friendly staff will do everything they can to help you feel comfortable and relaxed before, during and after your appointment.

We’ll make sure you always have the information you need, and we encourage you to ask us questions at any time. If this is your first time visiting us, the following patient information should be useful.

How do I make an appointment?
Contact our clinic to find out what appointment times we have available on days and at times that are convenient for you. Your full oral examination and teeth cleaning and scaling will take up to one hour.

If you need to see a dentist urgently, we may be able to arrange a same-day appointment. If you need to cancel your appointment, we require that you let us know as soon as possible for the convenience of our staff and other patients.

What are your opening hours?
Our clinic is open Monday to Friday from 8:00am – 5:30pm and Saturday from 8:30am – 1:00pm.

We are closed on Sundays and public holidays.

What if I have a dental emergency?
If you need to see one of our dentists outside of normal business hours, you can contact our clinic to make an emergency appointment.

Some dental emergencies can be managed at home and don’t require an emergency appointment. When you phone our clinic, our dentists will ask you to provide details of what happened and will give you advice about how to relieve your symptoms and avoid infection until we have a chance to see you.

What health funds do you accept?
We accept all major health funds and we are a preferred provider for Bupa, CBHS, HBF and Medibank.

As a Bupa Members First Dentist, we can offer Bupa members a guaranteed 60% to 100% back for general treatments (depending on your level of cover), as well as other benefits./p>

What payment plans do you offer?
We are committed to offering affordable dental care to everyone who needs it, whenever they need it.

That’s why we offer flexible payment plans that we can tailor to your personal circumstances, making it easier and more convenient for you to pay for your treatment.

Where can I find out more?
If you want to know more about the dental treatments we offer, you’ll find detailed information about every procedure in our treatment pages.

If you have a question about anything else related to our clinic or your appointment, see if we’ve already answered it in our frequently asked questions.

If we still haven’t answered your question, don’t hesitate to get in touch. Our team will get back to you as quickly as possible.

Frequently Asked Questions
What if I don't have all the required information to complete a form?

If you do not have all the required information such as a Medicare card number, you will need to contact your practice's administration staff in-person or by calling them on 9221 2777 (Perth City) 9409 3619 (Kingsway) so they can advise you of how to proceed.

What if I don't know how to get the information I need?

If you're unsure how to get the information you need to complete the form, you will need to contact your practice's administration staff in-person or by calling them on 9221 2777 (Perth City) or 9409 3619 (Kingsway) so they can advise you of how to proceed.

Why can’t I submit my form?

There may be outstanding required fields that you need to answer before submitting your form. You should see each field that requires an answer in a red box at the bottom of your form. Once you have answered all fields, if a signature is required, you must sign your signature electronically using your mouse or fingers in the box provided.

If you are still unable to complete the form, you can fill out the form on paper at the clinic before your appointment.

I’ve already submitted this form, do I need to do it again?

If you have already submitted this form to your practice, you do not need to complete the form again. If you're unsure whether the practice received your form submission, we suggest contacting the practice directly by calling them on 9221 2777 (Perth City) 9409 3619 (Kingsway) to ask them directly.

Still have more questions?
Contact our reception team for more information
9221 2777 (Perth City)
9409 3619 (Kingsway)